AI SYSTEMS

AI Lead Engine — 4h to 90s Response

AI SystemsAI AutomationsAI AgentsCRM Integration
4h → 90s
Response Time
18
Hours Saved / wk
6 weeks
Timeframe
THE PROBLEM

Leads went cold overnight — a 4-hour average response time meant competitors booked the job first.

THE STRATEGY

Built an AI intake + follow-up workflow wired into the CRM, calendar, and SMS, with human checkpoints.

HOW IT PLAYED OUT
STEP /01

Workflow audit

Mapped where leads and hours leaked — intake, follow-up, scheduling — and ranked by ROI.

STEP /02

Build & integrate

Custom workflow on Make + LLMs wired into the CRM, calendar, and comms stack.

STEP /03

Staged rollout

Human-in-the-loop checkpoints so nothing unpredictable reached a customer.

STEP /04

Measure & extend

Tracked hours saved and leads captured, then extended to the next bottleneck.

Every lead gets an answer in under two minutes now — even at midnight. Our booking rate jumped overnight.

Owner, Northpeak Home Services

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