24/7 Voice Agent — 100% Calls Answered
AI SystemsAI AgentsAI AutomationsPhone Integration
100%
Calls Answered
+3.1x
After-Hours Bookings
4 weeks
Timeframe
60% of calls came in while crews were on the job — straight to voicemail, straight to a competitor.
Deployed a custom AI voice agent that answers, qualifies, and books directly into the calendar.
STEP /01
Use-case scoping
Defined what the agent handles — calls, availability, booking — and where it hands off.
STEP /02
Build & integrate
Developed on a production voice stack wired into calendar, CRM, and phone system.
STEP /03
Train & stress-test
Fed it services, pricing, and tone, then tested edge cases until escalation was flawless.
STEP /04
Launch & learn
Went live with monitoring; monthly transcript reviews sharpened answers.
“We haven't missed a call in months. The agent books jobs while we're up a ladder.”
Ops Lead, Summit Trades